Frequently Asked Questions

The Clarence Square apartment homes are move-in ready starting April/May 2024. Once you secure your unit, you can move into your new apartment in as little as 1 week if the unit is vacant. 

We recommend you start planning and inquiring about availability 2-3 months ahead. Our leasing agent is here to guide you through and work with you on what's available to ensure a worry-free move. 

The last month's deposit will be needed to reserve an apartment home, but staff from Ayerswood and Clarence Square will be in contact roughly two months before your expected move-in date to secure your agreed move-in date. Our team will be more than happy to answer any questions you may have.

The building is constructed and managed by Ayerswood, who have more than 60 years of experience in building and management. They have built and managed numerous apartments in Southwestern Ontario and continue to be a leader in the industry. We encourage all interested people to visit Clarence Square once construction’s completed to see what each unit has to offer.

Water and gas is included in your monthly lease at no additional fee. However, the leaser will be responsible for hydro with a local company, and they will bill you directly. We will assist you with this process.  Other utilities such as a phone landline and internet are additional for all leasers at  Clarence Square.

Yes, tenant insurance is mandatory for all our renters. It covers your personal belongings against incidents like theft, fire, or water damage, and includes liability protection in case someone gets hurt in your unit or if you accidentally damage another's property. This insurance also helps with additional living expenses if your apartment becomes uninhabitable due to certain risks.

You're welcome to choose your own insurance provider, but we suggest considering one familiar with our apartments' specific needs. Here's a recommended broker for your convenience: All-Risks Insurance Brokers Limited - Get a Quote.

For more details or assistance on requirements, feel free to contact our leasing office.

All leasers will have to enter a fixed-term lease of a minimum of one year, but longer leases of two or three years are also available to give people peace of mind with their move. Following the end of the contract, leasers will have the option of continuing month-to-month until either the tenant or the landlord give proper notice. If you chose to move out, a notice of a minimum of 60 days before doing so is required in writing, as per the Ontario Residential Tenancies Act. The termination date must also be the last day of the lease or rental period if leasers are on a month-to-month lease. For example, if notice is provided Oct. 27 for a monthly tenancy, the end date will be Dec. 31. 

You will also have the option to renew your lease for another fixed amount of time.

Each of our leasing units have downloadable floor plans with the square footage and exact measurements for each room. The website also offers interactive diagrams for all interested people to view before visiting. If you have questions, please don’t hesitate to contact our staff who will be happy to answer any questions.

Please ask us about finishes to your apartment home to ensure your needs are taken care of before you move into your unit. Main materials like cabinets and floors are preselected, but we may be able to work with you on items like paint to ensure your unit is move-in ready.

Parking is currently provided at secured street level. We're excited to announce that underground parking spaces will be available (coming soon, inquire). Please inform our staff of any specific requirements you may have. These underground parking spaces offer leasers the added benefit of protecting their vehicles from year-round weather elements, including snow and rain.